How it all works

Find out more about how each type of sampling process works.

venous blood sample at superdrug clinic

Frequently Asked Questions

How do I book a venous blood draw at a Superdrug clinic?

After purchasing your test, you'll receive an email with instructions on how to schedule your appointment at a nearby Superdrug clinic.

What should I bring to my clinic appointment?

Bring the unopened sampling kit we mailed to you, along with any identification required by the clinic.

Do I need to fast before my venous blood test?

Some tests require fasting. Please refer to the special sampling instructions emailed to you after purchase.

What can I expect during my appointment?

A trained healthcare professional will collect your blood sample from a vein, typically in your arm. The procedure is quick and generally well-tolerated.

at home self finger prick blood sample collection

Frequently Asked Questons

How do I prepare for an at-home finger-prick blood test?

Ensure you're well-hydrated and warm your hands to improve blood flow. Wash your hands with warm water and dry them thoroughly before beginning.

Is the finger-prick method accurate?

Yes, when performed correctly, finger-prick tests provide accurate results for many health markers.

What should I do if I can't collect enough blood?

If you're unable to collect the required sample, try massaging your hand from palm to fingertip to encourage blood flow. If difficulties persist, contact our support team for assistance support@imulab.co

Are there any side effects from finger-prick testing?

Some individuals may experience minor bruising or soreness at the puncture site, which typically resolves quickly.

nurse at home venous blood sampling

Frequently Asked Questions

Can I have my sample collected at home by a nurse?

Yes, we offer home visits by qualified nurses for sample collection. Simply choose this option at checkout and a nurse will contact you within 48 hours to arrange your appointment.

How should I prepare for a home visit blood draw?

Stay hydrated, wear clothing that allows easy access to your arm, have ID ready and make sure you have arranged your appointment in accordance within any special sampling requirements, such as fasting, time of day or day of the month. You will be emailed any special instructions when you order your test.

What happens if I miss my home appointment?

Please inform us as soon as possible if you need to reschedule. Missed appointments may incur a fee.

What happens if I do not hear from the nurse within 48 hours?

In the unlikely event of not hearing from the nurse to arrange your appointment within 48 hours of ordering your test please contact our support team support@imulab.co

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